Activating Telephone Profiles in Aurea.CRM web

Learn to activate telephone profiles in Aurea.CRM web.

You must add an entry to the Settings.xml file to allow a user who works with Aurea.CRM web to choose from a list of predefined telephone profiles.

To activate telephone profiles for Aurea.CRM web:

  1. Open the Settings.xml in the subdirectory System\Settings of your Aurea.CRM web installation with a text editor.
  2. Add the following lines to the <Aurea.web> section:
    <update.web>
<!--CanChangePhoneProfile:
If true (default false) users can select from the phone profiles when signing in to Aurea.CRM web.-->
<CanChangePhoneProfile>true</CanChangePhoneProfile>
...weitere Einträge...
</update.web>
  3. Save the changes.
  4. When a user logs in, he can choose a predefined telephone profile pressing the More Options button on the log-in screen.