Email Results of Completed Notifications

A notification is considered complete when AlertFind has successfully sent the notification to all scheduled devices or exhausted the escalation for each user.

For individual notification tasks (a notification to a specific device), the type of device contacted determines when the task is complete:

• An email notification is complete when the email is sent.
• A phone notification is complete when AlertFind reaches a person or leaves a voice mail.
• An SMS notification is complete when the device has been reached.
• A fax notification is complete when the device has been reached.
• A pager notification is complete when the device has been reached.

Three CSV-formatted results files can be emailed to a designated individual (or distribution list). These include:

• NotificationResponses.csv
• NotificationTimeHistogram.csv
• NotificationRecipients.csv

The CSV files emailed are identical to the download reports available on the Sent Notifications page.

NotificationResponses.csv

The Notification Responses Report contains the following information:

• Subject of the notification
• Sent Time
• Expire, if set
• Recurrence, if set
• Sender (full name of the person who sent the message)
• Message (text of the message)
• Priority, if set
• Authenticated (whether authentication was required for this notification)
• Response Limit Handling
• Hotline, if available (use User’s Default Hotline, Use all Hotlines, or Do not allow responses through the Hotline)
• Email Results (to whom)
• Current Status of the notification
• Response Summary for the notification
• Abbreviation
• Count of this response
• Limit (if one exists)
• Bridge (to conference call)
• Data (entered by recipient)
• Description
• Details for each response

• Name of recipient
• External Key
• Last Update
• Response
• Data (entered by recipient)
• Status of notification task for this recipient
• Last Confirmed Device Name
• Last Confirmed Device Address
• Last Confirmed Hotline Label
• Last Confirmed Hotline Number Label
• Last Confirmed Hotline Number

NotificationTimeHistogram.csv

The Notification Response Time Report contains the following information:

• Subject
• Sent Time
• Expire, if set
• Recurrence, if set
• Message (set to recorded audio if a recorded message was used for the notification)
• Priority
• Authenticated
• Response Limit Handling
• Hotline, if available (use User’s Default Hotline, Use all Hotlines, or Do not allow responses through the Hotline)
• Email results (to whom and at what address)
• Current Status of the notification
• Response Summary
• Confirmed
• Number of the response
• Abbreviation of the response
• Count of this response
• Limit (if one exists)
• Bridge (to conference call)
• Data (entered by recipient)
• Description (the response)
• No response yet
• Total
• Response Time Summary (in 5 minute increments)
• Total responses

 

NotificationRecipients.csv

The Notification Recipients Report includes details about each recipient’s specific response information. The following information is included in the NotificationsReceipients.csv file:

• Subject
• Sent Time
• Expire, if set
• Recurrence, if set
• Message (set to recorded audio if a recorded message was used for the notification)
• Priority
• Authenticated
• Response Limit Handling
• Hotline, if available (use User’s Default Hotline, Use all Hotlines, or Do not allow responses through the Hotline)
• Email results (to whom and at what address)
• Current Status of the notification
• Response Summary
• Confirmed
• Number of the response
• Abbreviation of the response
• Count of this response
• Limit (if one exists)
• Bridge (to conference call)
• Data (entered by recipient)
• Description (the response)
• No response yet
• Information about each recipient

• Name
• External key
• Description
• Last Update (for example, Tue May 8 2017 4:23:44 PM)
• Response
• Data (entered by recipient)
• Status of notification task
• Last Confirmed Device Name
• Last Confirmed Device Address
• Last Confirmed Hotline Label
• Last Confirmed Hotline Number Label
• Last Confirmed Hotline Number