Creating the Technical (Shadow) User in Aurea.CRM

You need to create the Technical ("Shadow") User in update.CRM. To run CRM.interface you must map the technical user to a Rep of the type "Employee". Please refer to the update.CRM win manual on how to create a user. By default this user is the "WWW" user, but you can also change the user name of the technical user.

1. See also the chapters Configuration of the technical user, creation of users.xml and Shadow User for further information.