Installing a CRM.Phone hotfix for Aurea CRM

You can install CRM.Phone using the Aurea CRM win or Aurea CRM web setup.

If you install CRM.Phone for Aurea CRM web, a master installation is created. This master installation contains the required MSI installation packages that must be deployed to the users, otherwise they cannot use CRM.Phone. The CRM.Phone hotfix updates the master installation.

For more information about MSI packages, see the CRM.Phone Installation Guide. To install a CRM.Phone hotfix for Aurea CRM Web's master installation:

  1. Execute the downloaded CRM.Phone hotfix file.
  2. The following files are located in the upgrade_to_check directory:
    • update CRMphone.manifest.xml
    • Create_UpdateCRMphone_setup_fullinstallation.bat
    • Text.wxi
    • VersionNumber.wxi
    • updateCRMphone_fullinstallation.wxs
  3. Copy these files to the directories in the following list to ensure that the AutoUpdate and Compiler functions are executed correctly. If you have adapted these files manually, compare their contents before copying them.
    • PhoneSetupProject\PhoneDeploymentPacket\ updateCRMphone.manifest.xml
    • PhoneSetupProject\PhoneDeploymentPacketCompiler\ Create_UpdateCRMphone_setu p_fullinstallation.bat
    • PhoneSetupProject\PhoneDeploymentPacketCompiler\Text.wxi
    • PhoneSetupProject\PhoneDeploymentPacketCompiler\ VersionNumber.wxi
    • PhoneSetupProject\PhoneDeploymentPacketCompiler\ updateCRMphone_fullinstall ation.wxs
Note: To install a CRM.Phone hotfix for win, you only need to run the hotfix file.