Downloading and installing hotfixes

If you are using several Aurea CRM products, download and install all the required hotfixes for Aurea CRM win before updating the other applications.

To download a hotfix:

1. Open the update support website https://support.aurea.com.
2. Open the download area for Aurea CRM (Resource Center Download Library).
3. Select the product you want to download a hotfix for in the left frame.
4. Click on Hotfixes in the right frame.

Follow the instructions to create and download your hotfix:

1. Select your vertical from the first drop-down list, your installed version in the second drop-down list, and the desired hotfix in the third drop-down list.
2. Click Bugfix List to view an overview of the bugs fixed.
3. Click on Create Hotfix to create it and on Download Hotfix to download the file.