Installing an Aurea CRM web offline hotfix

Learn how to install hotfixes for specific web offline users.

To install an Aurea CRM web offline hotfix:

  1. Copy the downloaded hotfix file to the desired directories:
    • <GlobalPatchDirectory>: Available to all Aurea CRM web offline users.
    • <CommunicationPath>\{offlineStationNumber}\patches: Available to a specific Aurea CRM web offline user.
Both directories are defined in the Offline.xml file. If the hotfix file is copied to both directories, the hotfix file for the specific user is applied.
Note: Users can download and install the hotfix on their client with CRM.launcher.