Assigning the Special Users for CRM.cockpit

Learn how to assign special users for CRM.cockpit.

You need to assign these special users to two different Aurea CRM users with the User Configuration Tool.

WWW user

This account establishes a connection to Aurea CRM before a user actively logs on with her user name and password.

For security reasons, this is a "shadow account". You are not allowed to log on directly to CRM.cockpit using the shadow account's user name and password. To enhance security even more, you can change the WWW user's name.

To run , create a rep and login record for the WWW user in the Aurea CRM.Win Rights module.

Assign the WWW user to his Aurea CRM user (login name and password) with the User Configuration tool.

SPECIAL User

You must grant full access to all Aurea CRM info areas to this user. uses this user internally when the rights of the active users are not sufficient for a required task, e.g. for data model enumerations, etc.

The SPECIAL user is a "shadow account" as well. In order to enhance security even more, change the SPECIAL user's name (e.g. MY_SPECIAL) and map the user with the User Configuration Tool.