Actions

The Actions table is used to define which actions are carried out for each command.

These actions can involve processes, commands, buttons, triggers, single letters, e-mails as well as parameters.

If you define several actions, the actions are carried out in the order they are defined. After the actions have been carried out, the default action is also carried out.

Note: You can suppress the default action.

Executing actions based on conditions

You can enter the following types of conditions when defining commands:

  • Conditions applied to data in the database
  • Conditions applied to parameters
  • Conditions based on the reply a user gives to a prompt, see Prompts.

The Result column is used to determine in which case the action is carried out:

<empty> Always
True If the condition was met or the user answered "Yes" to a prompt
False If the condition was not met or a user answered "No" to a prompt
Regardless Always (even if the condition could not be evaluated; e.g. a parameter was missing)