Phone Notifications

When you receive a phone Notification, answer the phone and follow the spoken prompts.

AlertFind identifies itself and for Notifications that require you to identify yourself or authenticate with a valid PIN, AlertFind asks you to enter this information using the keypad of your phone before it reads the message.

The message is played for you to hear. Messages may include prerecorded audio messages or text that is read by the text-to-speech (TTS) engine.

• If the Notification includes attachments, AlertFind directs you to check your email to view the attachments.
• If the Notification includes a poll or survey where you are required to respond to the questions, enter your response using your phone’s keypad
• If AlertFind leaves a voice mail for you, it plays the message (unless authentication is required) and leaves the Hotline or Hotline Pro phone number for you to call to provide your response.