Incident Reports
Only one Incident summary report can be created.
The Incident Summary Report is a summary view of all incidents, including incident description, opening and closing information.
The following Generate Report As options are available:
- Interactive Report
- CSV Report (MS Excel)
The following Filter Options are available:
- Incident Filter Options: Limits the report results by the following fields:
- Closed Date
- Incident Description
- Opened Date
- Incident Title
See Using the Criteria Editor for more information on using the Criteria Editor.
In the Field Settings section, all custom fields are listed along with the following standard report fields:
- Title: the title of the Incident.
- Description: the Incident’s description.
- Opener: the user who opened the Incident.
- Opened Date
- Closer: the user who closed the Incident.
- Closed Date