Audit Trails Reports

The Audit Trails section contains the following two reports:

Event Log Summary Report

The Event Log Summary report provides a detailed view of the audit logs of changes (such as to Devices, Groups, etc.) by Administrators, Team Leaders and Users.

The following Generate Report As options are available:

  • Interactive Report
  • PDF Report
  • CSV Report (MS Excel)

The following Filter Options are available:

  • Period: This filter sets the time period for the report. The default value is Last Full Month. For descriptions of the time period options, see Define a Report Time Period.
  • Event Type: This field sets the specific Event Type to be reported. The default value is All Events, any other choice in the drop-down list reports only that one specific Event Type. The following Event Types are available:
  • Broadcast Group: Created, Removed, Members Added, or Members Removed
  • Escalation Group: Created, Removed, Members Added, or Members Removed
  • Smart Group: Created, Removed, or Criteria Changed
  • User Role Updated
  • Notification Template: Created, Removed, or Changed
  • User: Created, Removed, Enabled, or Disabled
  • User Device: Created, Deleted, Enabled, or Disabled
  • Password Policy Update
  • In the Field Settings section, the following standard report fields are available:
  • User: User who performed the event.
  • Email Address: Email address of the user who preformed the event.
  • IP Address: IP address of the user who performed the event.
  • Event Log Time: Time the event was performed.
  • Event Type: A description of the event type.
  • Description: A description of the event performed, such as the email address of the user disabled, the name of the group to which members were added, or the name of a disabled device and owner’s email address.

User Authentication Summary Report

The User Authentication Summary report provides a detailed view of the audit logs of user sign-in and sign-out behavior.

The following Generate Report As options are available:

  • Interactive Report
  • PDF Report
  • CSV Report (MS Excel)

The following Filter Options are available:

  • Period: This filter sets the time period for the report. The default value is Last Full Month. For descriptions of the time period options, see Define a Report Time Period.
  • Event Type: This field sets the specific Event Type to be reported. The default value is All User Authentication, any other choice in the drop-down list reports only that one specific Event Type of user Sign in or Sign out events.

In the Field Settings section, the following standard report fields are available:

  • User: User who signed in or out.
  • Email Address: Email address of the user.
  • IP Address: IP address of the user.
  • Event Log Time: Time the user signed in or out.
  • Event Type: A description of the event type.
  • Description: The name of the user who signed in or out.