Supported Audio Files

Only WAV audio files are supported. When call-to-record is used, the recording is saved in the correct format. To create a WAV file using another method, use recording software to confirm that the file is in one of these formats:

  • 8bit, 8Khz, u-law wave file (Riff format)
  • 16bit, 8Khz, PCM wave file (Riff format)
  • 8bit, 8Khz, u-law Sphere file
  • 16bit, 8Khz, PCM Sphere file