Introduction

CRM.webservices is a library of SOAP and RESTful web services allowing access to update.CRM business logic and data.

The web services can be used to integrate any SOAP-capable or REST-capable 3rd-party application with ease.

From a technical point of view CRM.webservices are based on the Microsoft Windows Communication Foundation (WCF) and on the Microsoft .NET Framework 4.5.

CRM.webservices are aimed at application-to-application (for example, displaying CRM data on your corporate extranet portal) as well as application-to-platform integration projects, such as SOA initiatives.

It is perfectly suited to connecting your CRM system to the rest of the enterprise using available ESB or other Middle-ware solutions.

It is important to note that the web services are only intended to provide services. If you want to consume 3rd-party services "from within" the update.CRM application, webservices is not (necessarily) a requirement.

This document gives an overview of the architecture of CRM.webservices and contains tips and tricks on how to use CRM.webservices.

This document does not cover the description of technologies such as SOAP, REST, WCF, etc. For further details refer to the documentation of these technologies.

Please contact the update support center for feedback on this document. This document is also available in the download section of the support area of https://support.aurea.com.