CRM.mobile-Specific Configurations

Learn about the configurations specific to CRM.mobile.

Since CRM.pad and CRM.mobile share the update.tablet configuration, some configurations may be optimized for being displayed on an iPad but not on a smaller mobile device.

You can define a CRM.mobile-specific Expand or Search&List configuration that should be used when viewing the application on a mobile device:

1. Create a configuration using the suffix .small (as copy of the existing configuration) and remove/hide all fields and functions that should not be visible on the mobile device.

If a configuration called <config_name>.small is found in addition to <config_name>, <config_name>.small is used instead of <config_name> on mobile devices.

Restriction: The functionality for alternative Expand configurations is not aware of the .small naming convention (>> Alternative Expand Configurations in the update.CRM web Administrator Guide). Therefore to use alternative Expand configurations, you need to create e.g. an MA.small configuration as a copy of MA and specify MA.Visit.small, MA.Tel.small etc. as alternatives in MA.small.