Functional scope

Learn about the functional scope - – details, limitations and restrictions.

The following functionality is available:

E-mail synchronization – functional details

Functionality Gmail Open-Xchange Zarafa Zimbra
Automatic creation of synchronization folder
Note: The synchronization folder has to be a direct child of the <inbox> and therefore only the format /<inbox>/sync_folder_name is accepted. In case of Gmail there are no folders, but labels.
YES YES YES YES
Option: Synchronize e-mails received in BCC YES YES YES YES
Option: Synchronize / do not synchronize attachments YES YES YES YES
Option: do not synchronize attachments larger than n KB YES YES YES YES
Option: Store whole message as single document in Aurea.CRM.
Note: Generic connector can save a representation of the original e-mail as an EML document in Aurea.CRM.
YES YES YES YES
Option: Move successfully synchronized e-mails to Sub-Folder "Success".
Note: In case of Gmail there are no folders, but labels.
YES YES YES YES
Option: Move unsuccessfully synchronized e-mails to Sub-Folder "Failure".
Note: In case of Gmail there are no folders, but labels.
YES YES YES YES
Option: send synchronization failure message to the user.
Note: Sending e-mails is done via SMTP, therefore this feature requires that SMTP is enabled on the messaging system
YES YES YES YES
Two-legged authentication.

See Authentication - Access of mailboxes, User management.

YES YES YES YES

General features

General features Supported
Inform and stop on error YES, see Error Handling.
Writing performance data to performance counters YES, see Writing performance data to performance counters.
Server-side installation YES, no client-side installation required
Filtering list of synchronization users.

It is possible to define additional criteria on the ID table in order to filter the list of users, which are synchronized by connector, see the WIKI article How connector(s) determine which users to synchronize.

YES, see the WIKI article How connector(s) determine which users to synchronize.