Multiple Language Support

If your company purchased language packs and multiple languages are enabled, you can create Hotlines in multiple languages. One use of this might be to create a Hotline with your poll in multiple languages (create the message and responses in the desired language), and then create one master notification that enables callers to press a key to transfer to a Hotline in their preferred language.

If your company purchased additional language packs, and if these languages have been enabled, you can create Hotlines in multiple languages. Contact your AlertFind Administrator to learn more about additional languages.

Languages are attached to Hotline phone numbers. You might have one phone number for users who speak English, a second phone number for users who speak French, and a third phone number for users who speak Spanish. All users who call the same number hear the same voice and language.