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CRM.connector SE for Exchange Functional Overview
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Introduction
Synchronizing Appointments
Synchronizing Aurea CRM Appointments
Publishing Appointments
Deleting Appointments
Synchronizing Absences
Synchronizing E-mails
Synchronizing Attachments
Synchronizing Companies and Persons
Synchronizing Tasks
Error Handling
Aurea CRM.connector SE for Exchange Functional Overview
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Introduction
CRM.connector SE for Exchange allows you to integrate Aurea CRM with Microsoft Exchange.
Synchronizing Appointments
The rule-based interface synchronizes appointments (calendar elements) between Aurea CRM and the groupware system.
Synchronizing Absences
Absences that are added or edited in Aurea CRM within the time period defined by the administrator are transferred from Aurea CRM to the groupware calendar during synchronization.
Synchronizing E-mails
E-mails are synchronized from Microsoft Exchange to Aurea CRM.
Synchronizing Attachments
Attachments stored for appointments and e-mails can be synchronized and linked to the corresponding contact record in Aurea CRM.
Synchronizing Companies and Persons
Companies and persons are synchronized from Aurea CRM to the groupware system.
Synchronizing Tasks
Tasks are synchronized from Aurea CRM to Microsoft Exchange.
Error Handling
Records in the groupware system can be indicated as having been synchronized or subject to errors.