Sending Invitations to External Participant

Sending invitation to external participants can be allowed by your CRM.Connector administrator.

External participants are attendees whose email address is not registered in the CRM.Connector mail space that is synchronized. Such participants are added to unsendable attendee list in Outlook Exchange.

Note: You can send invitations to the attendee by enabling the participant in the attendee list of Outlook but they cannot be in the syncronization list of CRM.Connector.

If ssending appointments to external participants are enabled then the external participants are added or moved to the sendable attendees list in Outlook Exchange. Appointments for external attendees are syncronized in the same manner as internal attendees. For more information, see Sending Invitations.