CRM.connector for domino
CRM.connector for domino allows you to integrate update.CRM with IBM Lotus Domino.
CRM.connector for Domino automatically synchronizes data (such as calendar elements and e-mails) between the groupware system and the update.CRM database. Synchronization takes place at regular intervals.
CRM.connector for Dominor takes the CRM business logic and customer-specific process and rules (e.g. user rights) into account. Configuration takes place in update.CRM. Your administrator can configure several aspects of CRM.connector for Domino.
Data is synchronised between the groupware server and update.CRM as follows:
| Elements | Synchronisation |
|---|---|
| Calendar entries (appointments) | bidirectional |
| E-Mails | unidirectional (from IBM (Lotus) Domino to update.CRM) |
| Companies/persons (contact addresses) | unidirectional (from update.CRM to IBM (Lotus) Domino) |
| Tasks | unidirectional (from update.CRM to IBM (Lotus) Domino) |
| Absences | unidirectional (from update.CRM to IBM (Lotus) Domino) |