Server Operating System

List of server operating system for various CRM components.

CRM Component

Windows Server 2008 R2 64Bit Sp1

Windows Server 2012 64Bit

Windows Server 2012 R2 64Bit

Windows Server 2016

 Windows Server 2019

CRM (web)1

 Yes Yes Yes Yes Yes

CRM.designer

 Yes Yes Yes Yes Yes
CRM.win Yes Yes Yes Yes Yes
CRM.mobile server Yes Yes Yes Yes Yes
CRM.pad server 2 Yes Yes Yes Yes Yes
CRM.connector SE3 Yes Yes Yes Yes Yes
CRM.connector Domino3 Yes Yes Yes Yes Yes
CRM.connector universal3 Yes Yes Yes Yes Yes
CRM.interface Yes Yes Yes Yes Yes
CRM.webservices Yes Yes Yes Yes Yes
CRM.industrysolutions Yes Yes Yes Yes Yes
CRM.phone Yes Yes Yes Yes Yes
CRM.connectLive3, 4, 6 Yes Yes   Yes5 Yes5
CRM.cockpit Yes Yes Yes Yes Yes
CRM.Launcher       Yes7 Yes7

Foot Notes

  1. For performance and security reasons, Aurea recommends that you install the web server and database server on different machines.
  2. Note that the CRM.pad server requires a working installation of CRM.web including mobile services
  3. Requires CRM.interface
  4. To open a record, the CRM Client must meet the CRM (web) requirements. If you wish to synchronize Exchange SE with the CRM Server, you will need the CRM.connector.
  5. Requirement: Internet Explorer Enhanced Security Configuration (IE ESC) should be turned off to ensure that connectLive works properly with MS Office Outlook.
  6. CRM.connectLive is supported on Windows 10. If you get an popup message during installation saying Windows 7 is not supported, but setup will continue or Windows 8 is not supported, but setup will continue, you can safely ignore them and continue with the installation.
  7. It is for Citrix and TerminalServer shared environment.