Overruling Default Log Settings in the iPad Settings

In addition to the Log area in the CRM.pad's control center, more logging options are available in iPad's Settings area. These options are available for each user and can help to detect problems. For example, the Support Center can ask the user experiencing problems to change the log level (e. g. to track a specific error or when no access to the CRM.designer database is available) and then to e-mail the log file to the Support Center agent.

Only ask to set these options for testing purposes or to locate the cause of errors, as each enabled item increases the data transfer and, therefore, can lead to performance problems.

The user must switch to the iPad settings () and tap on CRM.pad icon to enable these additional settings: