Full Synchronization Terminates Due to the Timeout

If the full synchronization terminates, probably a timeout occurred for one of the datasets. If this occurs, CRM.pad displays Sync [info area] for some time (until the request timeout occurs), then the synchronization stops. The info area displayed is usually the info area causing the problem.

To solve this problem try the following:

  1. Set LogLevel="Debug" in the settings.xml file on the server and restart Aurea CRM web.
  2. Synchronize again.
  3. Analyze the log file (update_net.log) as described in the following chapters.