|Troubleshooting / Synchronization Problems|
Users can work offline when no server connection is available. The request is then stored on the device as an uncommitted request and the changes are applied in the local database. When a server connection is re-established, CRM.pad automatically sends the uncommitted requests to the server and updates the data in the Aurea CRM database.
However, when a request cannot be committed the server returns an error. In this case: