General Checks

General check for troubleshooting.

If problems occur, check the following:

• Check the configuration settings in the web.config file.
• If an error occurs, always check the update_net.log of the Aurea CRM web installation.
• Check whether .net 4.0 is installed and used for the application pool.
• Check whether the ISAPI and CGI Restrictions for the application pool's .net Framework 4.0 are set to allowed.